Privacy Policy

Last updated: January 1, 2025

1. Introduction

FractalWave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and visit our website.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form or request information about our services
  • Communicate with us via email or phone
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or provide feedback

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our lead generation services
  • Processing and responding to your inquiries
  • Sending you marketing communications (with your consent)
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Complying with legal obligations

4. Lead Data Collection and Processing

As part of our lead generation services, we collect information about potential customers on behalf of our clients. This may include:

  • Contact information (name, email, phone number)
  • Demographic information
  • Interest and behavioral data
  • Interaction history with advertising campaigns

All lead data is collected with appropriate consent and in compliance with applicable privacy laws.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To our trusted service providers who assist in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lead data provided to clients is subject to their own data retention policies.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict processing
  • The right to data portability
  • The right to opt-out of marketing communications

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FractalWave
Luis Alberto Cruz Moreno
5215 Danny Dr
El Paso, TX 79924-0000
Email: [email protected]
Phone: +1 207-869-4073